Shipping policy
Thank you for shopping with us. We are committed to delivering your orders safely and on time.
Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times are:
- Major Cities: 2–4 business days
- Other Cities & Remote Areas: 3–7 business days
Delivery times may vary due to weather conditions, courier delays, or public holidays.
Shipping Charges
- Shipping charges are calculated at checkout.
- Free shipping may be available on selected orders or promotional offers.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan.
Please keep the exact payment amount ready when your order arrives.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (if available) so you can track your shipment.
Delivery Attempts
Our courier partner will make delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related reasons, additional shipping charges may apply for re-delivery.
Damaged or Missing Items
Please inspect your package upon delivery.
If your order arrives damaged, defective, or incomplete, contact us within 24 hours of receiving your order with clear photos of the package and products.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect addresses or phone numbers.